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Home  »  Consumer Reviews  »  Nissan North America  »  Used car problems from Cookeville Nissan
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Used car problems from Cookeville Nissan
May 3, 2008
Cookeville Nissan complaint by Rogue112
I bought a used car at a fair "dealership" price (as researched on the internet). I was OK with paying a higher cost from a dealer because of the up front work that is supposedly the reason for paying more.

Unfortunately, I didn't know that it only had one security key and remote until after I had signed the papers. I was refused another set by the owner/manager's son. I wrote a letter stating my disappointment and intent to issue bad reviews via the internet and local chamber of commerce. The owner actually gave me a call. I got the feeling from talking to him that I was being harsh, and he was the victim. However, I did get another key and remote, but I believe that he made the salesman pay for it.

About a month later, I found that the car needed new brakes. There was also no evidence that the normal 100k mile service interval had been performed. This added another $1200 to my cost.

I probably should have had the vehicle checked out by a 3rd party, but I have been dealing with Cookeville Nissan for about 14 years. This includes the purchase of a new truck and many services and tune ups.

Needless to say, I will not be giving this dealership any more money.

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